Shipping and Delivery Policy
At Samriddh Publications, we are committed to delivering ordered books with speed and care, ensuring all the books reach you in perfect condition. We understand the anticipation that comes with ordering a new book, and we strive to make the shipping process as seamless as possible. Here’s what you need to know about our shipping and delivery policies:
Shipping Rates and Methods
Domestic Shipping (Within India):
- Standard Shipping: Free for all orders. Delivery within 5-7 business days.
- Express Shipping: ₹100 per order. Delivery within 2-3 business days.
International Shipping:
- Shipping rates vary based on destination and weight. Final shipping cost will be calculated at checkout.
- Delivery times range from 10-20 business days, depending on the destination country and customs processing times.
Order Processing Time
- Orders are processed within 1-2 business days from the time of purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number and a link to track your shipment. You can also track your order status through our website under the “My Account” section.
Packaging
We take great care in packaging your books to ensure books arrive in excellent condition. All books are packed securely in durable materials to protect them from damage during transit.
Delays and Issues
While we strive to meet our delivery times, occasional delays may occur due to unforeseen circumstances such as weather conditions, strikes, or issues with the courier service. If your order is delayed, we will notify you promptly and work to resolve the issue as quickly as possible.
For any shipping and delivery inquiries, please contact our customer support team at samriddhpublications@gmail.com. We are available Monday to Friday from 9 AM to 6 PM IST to assist you with any concerns.
Return and Exchange Policy
For information on returns and exchanges, please refer to our Return and Exchange Policy.
Thank you for choosing Samriddh Publications. We appreciate your trust in us to deliver your favorite books straight to your door.
